Clause 6 chooses the form of help for the moment: a first use tour or overlay, embedded help such as coach marks and guided help, or another channel such as a help app, chatbot or AI. Clause 6 is the most concrete part of the public contents and the most useful for a product team. It separates help at first use from help embedded in the interface and help delivered through another form. First use has a general subclause, a features tour and overlays. Embedded help has coach marks, guided help and embedded help. Other forms run from a standalone help application through infographics, chatbots, email support and social channels to the role of artificial intelligence. The range is a warning against treating user assistance as one artifact. A coach mark, a chatbot and a video answer different questions and carry different risks. The clause asks a team to choose deliberately, and the choice then drives the writing, the testing and the evidence.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.