ISO/IEC 29100:2024
Clause 5: The privacy principles of ISO/IEC 29100 – ISO/IEC 29100:2024

ISO/IEC 29100:2024 5.10: 5.10 Accountability

Processing PII entails a duty of care: document every policy, procedure and practice that concerns privacy and make them known; assign implementation to a specified individual who may delegate; bind third-party recipients to an equivalent level of protection by contract or mandatory internal policies; train personnel with access to PII; set up internal complaint handling and redress procedures; inform principals of any breach able to cause them substantial damage and of the measures taken, unless prohibited; notify the relevant stakeholders and authorities of breaches as jurisdictions require, depending on risk; give aggrieved principals access to effective sanctions and remedies, for example correcting or erasing the data, or restitution; consider compensation where privacy status cannot be restored; remediate breaches proportionately and as quickly as possible.

Maintained by Gerard BlokdykControl text last updated

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