ISO/IEC 27031:2011
Monitor and review – ISO/IEC 27031:2011

ISO/IEC 27031:2011 8.4.2: Quantitative and Qualitative Performance Criteria

Readiness can be measured with quantitative criteria and with qualitative ones; qualitative criteria are more subjective but need fewer resources, which suits smaller organizations, and can assess how efficient the planning, preparation and execution processes are, gathered through surveys, participant and stakeholder feedback, workshops or focus groups.

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