ISO/IEC 27011:2024
Technological controls (clause 8) – ISO/IEC 27011:2024

ISO/IEC 27011:2024 8.35: TEL: Telecommunications carrier identification and authentication by users

Control: provide adequate controls for users to identify and authenticate the telecommunications organization. Purpose: to ensure users connect to the correct provider and to prevent unauthorised access to services. Guidance: use of services by remote users or over mobile links is exposed to breach of confidentiality through impersonation of a legitimate user or malware compromising the service, so controls should let users mutually authenticate their communications with the organization; where users cannot authenticate the organization, it should remind them that the authentication function is unavailable and of the risks generally incurred. Several encryption-based alternatives exist for identification and authentication; the threat when users cannot correctly identify the carrier is a man-in-the-middle attack.

Maintained by Gerard BlokdykControl text last updated

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