ISO/IEC 27004:2016
Measurement construct examples (Annex B) – ISO/IEC 27004:2016

ISO/IEC 27004:2016 B.8: Security incident cost

Information need: the costs arising from a lack of information security. Measure: over the sampling period, the costs of all information security incidents added together; formula: the sum of the cost of each incident; target below an acceptable threshold the organization defines. Evidence is systematic gathering of the cost of each incident; quarterly; the computer security incident response team owns the information, the information security manager collects and top management is the customer; data are incident reports; reported as a column chart of incident costs for this and previous periods, with a drill-down to the average cost per incident and per predefined incident category.

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