ISO/IEC 19796-1:2005
Clause 3: Process model and descriptive model – ISO/IEC 19796-1:2005

ISO/IEC 19796-1:2005 3: 3 Process model: use of the framework (description, comparison, harmonization)

The process model is a descriptive meta-model for process-oriented quality management and quality assurance approaches, not a prescription. An organization uses it in one of three ways: to describe one quality approach (choose it, find which processes it covers, describe it with the description categories); to compare several (the same steps for each, then a metric and an analysis); or to harmonize several into a consensus model. Good-practice profiles with specific guidelines, procedures or criteria can then be built on it, and the scheme can be extended.

Maintained by Gerard Blokdyk

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