ISO 9001:2026
Support – ISO 9001:2026

ISO 9001:2026 7.2: Competence of persons doing work

What does 7.2 require?

The organization must define the competence needed by people whose work affects system performance, make sure those people are competent through education, training or experience, and take action to close gaps, checking whether that action worked. Documented information must show the competence.

Maintained by Gerard Blokdyk

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