Human capital area 6 of eleven, a disclosure topic of the metrics and targets area (Table 1). Metrics' focus: how well internal stakeholders pull together towards the organization's results. The organization reports this HCA's required metrics of Table 3 and the recommended metrics of Table 4 that are material to it, each with its target, its outcome for the period and a narrative explaining any material gap, differentiated by TML level where material, and qualified by the risks or opportunities the HCA reveals: whether strategy hangs together and is carried out consistently; how well people are retained and by what means; and how much leadership capability there is. The 2025 metric index names its 6 metrics: Engagement; Average length of service; First-year turnover rate; Employee net promoter score (eNPS); Leadership trust; Span of control; each is a leaf beneath this HCA. The first edition's corresponding reporting area was Leadership and Organizational culture. See the official text for the full requirement.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.