ISO 30401
Clause 9 Performance evaluation – ISO 30401

ISO 30401 9.1: Monitoring, measurement, analysis and evaluation

What does 9.1 require?

The organization shall decide what is to be monitored and measured, including conformity with the requirements of this document and evidence of the value added for interested parties; which methods of monitoring, measurement, analysis and evaluation will give valid results; when monitoring and measurement take place; and when their results are analysed and evaluated. It shall keep documented information as evidence of the results and shall evaluate knowledge management performance and how effective the system is.

Maintained by Gerard BlokdykControl text last updated

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