Top management shall show leadership of, and commitment to, the knowledge management system by: cultivating organizational values that build trust, a key element of knowledge management; making sure the knowledge management policy and objectives exist, fit the strategic direction and can be evaluated; making sure the system's requirements are built into business processes; making sure resources are available; conveying why effective knowledge management matters and why meeting, or exceeding, the system's requirements matters; leading the change toward adopting the system and toward a culture that prizes, backs and enables knowledge management; making sure the system achieves its intended outcomes; directing, motivating, inspiring, empowering and supporting people so they contribute to its effectiveness; promoting continual improvement; and backing other relevant managers in showing leadership within their own areas.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.