ISO 30301:2019
Clause 9: Performance evaluation – ISO 30301:2019

ISO 30301:2019 9.1: Monitoring, measurement, analysis and evaluation

What does 9.1 require?

The organization has to decide what to monitor and measure, the methods it will use to keep the results valid, when monitoring happens and when the results are analysed and evaluated. It has to keep documented information of the results, judge how well the records processes and systems perform, and decide whether the system as a whole is working. Good measures look at capture rate, completeness, retrieval success, access exceptions, disposition timeliness and the quality of the metadata, not only at the number of documents stored.

Maintained by Gerard Blokdyk

Other controls in Clause 9: Performance evaluation – ISO 30301:2019

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.