ISO 29001:2020
Clause 4: Context of the organization (sector additions) – ISO 29001:2020

ISO 29001:2020 4.2: Retain documented evidence of interested party needs and expectations

What does 4.2 require?

In addition to determining the interested parties that matter to the quality management system and what they require, and monitoring and reviewing that information, the organisation retains documented information demonstrating its understanding of those needs and expectations.

Maintained by Gerard Blokdyk

Other controls in Clause 4: Context of the organization (sector additions) – ISO 29001:2020

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.