Goleman EI SOCIAL AWARENESS (3 competencies) + RELATIONSHIP MANAGEMENT (7 competencies). SOCIAL AWARENESS: (1) EMPATHY - sensing others feelings and perspectives + taking active interest in their concerns + reading emotional cues + cultural sensitivity + cognitive + emotional + compassionate empathy. (2) ORGANIZATIONAL AWARENESS - reading group emotional currents + power relationships + political dynamics + understanding informal networks + organizational culture + decoding influence + decision-making. (3) SERVICE ORIENTATION - anticipating + recognizing + meeting customer + client + stakeholder needs + delivering high-value service. RELATIONSHIP MANAGEMENT: (1) INSPIRATIONAL LEADERSHIP - inspiring + guiding individuals + groups + articulating compelling vision + mission + values + galvanizing energy + commitment. (2) INFLUENCE - wielding effective persuasion tactics + winning people over + building consensus + adjusting tactics to audience + storytelling + framing. (3) COACH AND MENTOR - sensing development needs + bolstering abilities + providing constructive feedback + growth mindset support + identifying potential + structured development plans. (4) CHANGE CATALYST - initiating + managing change + removing barriers + championing new direction + galvanizing collective action + change-management capability. (5) CONFLICT MANAGEMENT - negotiating + resolving disagreements + de-escalation + understanding differing viewpoints + win-win solutions + mediation. (6) BUILDING BONDS - cultivating + maintaining a web of instrumental + emotional relationships + networking + relationship investment + reciprocity + community-building. (7) TEAMWORK AND COLLABORATION - working with others toward shared goals + active participation + team-building + collective intelligence + psychological safety + diversity + inclusion. The 10 social competencies are MULTIPLIERS for organizational performance + critical for senior leaders + team leaders + cross-functional projects + change initiatives + culture transformation.
This control maps to 4 controls across 2 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 4 it maps to, and the evidence behind each claim, over MCP and REST.