GLI-33 implementation roadmap. ROLES: (a) HEAD OF COMPLIANCE or CHIEF COMPLIANCE OFFICER (CCO) - strategic regulator-relationship + multi-state + multi-jurisdiction; (b) HEAD OF SPORTS BOOK + RISK MANAGEMENT + ODDS - operational platform ownership; (c) HEAD OF PLAYER ACCOUNT MANAGEMENT (PAM) + KYC + AML - customer lifecycle; (d) INTEGRITY OFFICER - integrity-monitoring + alerts + sports-leagues coordination; (e) CISO + SECURITY ENGINEERING - InfoSec + GLI-27 + PCI DSS + ISO 27001; (f) DATA-PROTECTION OFFICER (DPO) - state privacy + customer-data; (g) RESPONSIBLE GAMING OFFICER - RG features + problem-gambling-prevention + self-exclusion-registry liaison; (h) RG VENDOR PROGRAM MANAGER - third-party RG technology (deposit-limits + self-exclusion + reality-check); (i) AUDIT + INTERNAL AUDIT - certification audit-readiness; (j) HEAD OF MARKETING + ADVERTISING - state-specific advertising compliance; (k) LEGAL - state-licensing + regulator-coordination + litigation. TOOLING: (a) sports book platforms (Sportradar + Genius Sports + Kambi + GambleAware + Sportradar AdTech + IGT + Scientific Games + GiG + others); (b) PAM platforms (Light & Wonder + IGT + Aristocrat + Playtech + Bragg + others); (c) KYC vendors (LexisNexis + Jumio + Onfido + IDology + Trulioo + Equifax + Experian); (d) geolocation (GeoComply + Xpoint + Locator-X + IDology Position); (e) integrity monitoring (Sportradar Integrity Services + Stats Perform Integrity + GLMS + IBIA + Genius Sports + EPCS + others); (f) AML (Refinitiv + LexisNexis Bridger + ComplyAdvantage); (g) data-feed providers (Sportradar + Genius Sports + IMG Arena + Stats Perform); (h) responsible-gaming (BetBlocker + Mindway AI + RG24seven + others); (i) regulatory reporting + accounting (Sage + NetSuite + custom). METRICS: handle (total wagers) + hold (retention) + GGR (gross gaming revenue) + NGR (net gaming revenue) + active customers + new customers + average lifetime + churn + responsible-gaming activity + self-exclusion + integrity alerts + AML SARs + customer support + uptime + integrity-violations + regulatory-fines + audit findings + customer satisfaction. ANNUAL CYCLE: annual GLI re-certification (where required) + annual state-regulator audit + quarterly compliance reviews + monthly board metrics + weekly operational reviews + daily incident review.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.