Where the account is institutional in the Rule 4512(c) sense, the customer-specific component is satisfied on two conditions: the firm reasonably concludes that the institution can weigh investment risk on its own, generally and for the specific transaction or strategy, and the institution states positively that it is relying on its own judgment when it evaluates what the firm recommends. If decision-making has been handed to an agent (an adviser or a bank trust department, for example), both conditions are tested against the agent. The reasonable-basis and quantitative components continue to apply.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.