FFIEC IT Examination Handbook
Supervision of Technology Service Providers booklet (October 2012) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook TSP-02: Risk Management (Supervision of Technology Service Providers)

Financial institutions oversee their TSPs and perform due diligence in selecting them, including a review of the TSP's risk management systems and its protection of customer information, and monitor them through service-level reports, audits, third-party reviews, internal control testing results and equivalent evaluations; where a TSP's controls are weak the serviced institutions may have to take remedial action themselves, because the responsibility for managing the risk stays with them, and both TSPs and institutions monitor changes in the laws and guidance that affect the services.

Maintained by Gerard BlokdykControl text last updated

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