Article 27 BUILT ENVIRONMENT: Member States may decide that, in line with national law + practice, the built environment used by clients of services covered by this Directive must comply with the accessibility requirements set out in Annex III. The built-environment requirement is OPTIONAL - Member States may extend EAA-style accessibility to the built environment surrounding the service (e.g. bank branches + transport terminals + retail premises) under Annex III (which sets functional requirements covering use of the related areas + adjacent traffic routes + parking + entrances + reception + signage + facilities). Member States invoking Article 27 must publish their measures by 28 June 2025. This provision is the EAA's narrow on-ramp toward the wider UNCRPD (United Nations Convention on the Rights of Persons with Disabilities) built-environment accessibility obligations.
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