EU Web Accessibility Directive (Directive 2016/2102)
WAD: Accessibility Statement, Feedback Mechanism and Enforcement Procedure

EU Web Accessibility Directive (Directive 2016/2102) WAD-Art.7: Accessibility statement, feedback mechanism and enforcement procedure (WAD Article 7)

Article 7 imposes a triple obligation on public sector bodies for every covered website + mobile application. Article 7(1) ACCESSIBILITY STATEMENT - public sector bodies must provide + regularly update a detailed + comprehensive + clear accessibility statement on the compliance of their websites + mobile applications with this directive. The statement is published in an accessible format on the website (or for mobile apps - on the website of the entity offering the app + in the app store at download). The Commission has adopted the model accessibility statement (Implementing Decision (EU) 2018/1523) detailing minimum content: compliance status (fully + partially + non-compliant); non-compliant content + reasons + alternatives; date of statement preparation + review; feedback mechanism + enforcement procedure links. Article 7(1)(b) FEEDBACK MECHANISM - public sector bodies must put in place a feedback mechanism enabling any person to notify the public sector body of any failure of its website + mobile application to comply with the accessibility requirements + to request the information excluded from scope under Articles 1(4) + 5. Article 7(1)(c) ENFORCEMENT PROCEDURE - public sector bodies must respond to notifications + requests received through the feedback mechanism within a reasonable period + must publish on the website + within the app the right of access to a satisfactory + effective enforcement procedure for cases of unsatisfactory response to the feedback.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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Other controls in WAD: Accessibility Statement, Feedback Mechanism and Enforcement Procedure

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