EU Cyber Resilience Act
Manufacturer obligations (Article 13) – EU Cyber Resilience Act

EU Cyber Resilience Act Art. 13(17): Single point of contact for users

The manufacturer must designate a single point of contact through which users can communicate directly and quickly, including to report vulnerabilities. It must be easy to identify, appear in the Annex II information, let users choose their preferred means of communication and not be limited to automated tools.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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ISO/IEC 30111:2019 · 1 control

  • 6.5.3.3 6.5.3.3 Communication with external reporters

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