ESMA Guidelines on Outsourcing to Cloud Service Providers (ESMA50-157-2403)
Guideline 1: Governance, oversight and documentation – ESMA Guidelines on Outsourcing to Cloud Service Providers (ESMA50-157-2403)

ESMA Guidelines on Outsourcing to Cloud Service Providers (ESMA50-157-2403) 14: Monitor cloud service provider performance, security and service levels on a risk basis

What does 14 require?

A firm monitors the performance of outsourced activities, the security measures and whether its cloud service providers (CSPs) are keeping to the agreed service levels; the monitoring is risk-based and looks first at the outsourced functions that are critical or important.

Maintained by Gerard Blokdyk

Other controls in Guideline 1: Governance, oversight and documentation – ESMA Guidelines on Outsourcing to Cloud Service Providers (ESMA50-157-2403)

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