Online platforms shall provide recipients (and notifiers) access, for at least six months following a moderation decision, to an effective internal complaint-handling system allowing electronic and free-of-charge lodging of complaints, with decisions taken under non-arbitrary supervision of qualified staff (not solely automated).
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.