Bermuda Monetary Authority (BMA) Cyber Risk Management Code of Conduct BMA-9: Information Technology Services Management

IT Services Management. IT service management processes must support stable services, covering configuration management, change management, software release management, incident and problem management, and performance and capacity management (para 33).

Other controls in BMA Code Section VI: Detect and Protect Controls

BMA-10 Threat Intelligence and Vulnerability Alerting
BMA-11 Information Technology Incident Management
BMA-14 IT Security Incident Management and Response Team
BMA-15 Notification of Cyber Reporting Events to the Authority
BMA-16 Access Management and Segregation of Duties
BMA-17 Staff Cyber Risk Awareness Training
BMA-18 Data Classification and Security
BMA-19 Data Protection, Governance and Loss Prevention

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MCP endpoint All Bermuda Monetary Authority (BMA) Cyber Risk Management Code of Conduct controls