Australia RACGP Standards for General Practices (5th edition) QI1.1: Quality improvement activities: a team member leads the practice's quality improvement systems, the team shares information about quality improvement and patient safety, the practice seeks the team's feedback on those systems, and the team can point to areas improved in the last three years

What does QI1.1 require?

Quality improvement is a habit, not a project. The practice names a person responsible for leading its quality improvement systems, who may also be the risk lead. Information about quality and safety, such as incident learnings, audit results and changes made, is shared with the whole team through meetings, newsletters or notice boards. The practice asks the team how well its improvement systems are working. Team members can describe concrete improvements the practice has made in the past three years, for example to recall systems, waiting times, record completeness or infection control, and the practice keeps a log of improvement activities and their results.