Australia Privacy (Credit Reporting) Code 2025
Schedule 2 Division 7: Complaints, record keeping, credit reporting system integrity and the Commissioner's role – Australia Privacy (Credit Reporting) Code 2025

Australia Privacy (Credit Reporting) Code 2025 23(14)-(15): Publish by 31 August each year a report on the audit programme and a statistical report on access, corrections, complaints, serious credit infringements and provider participation using the prescribed formulas

By 31 August each year a body must publish on its website, for the financial year to 30 June, a report on its audit programme describing how it identifies and evaluates risk indicators, the indicators and information used to assess providers, the role of the programme in managing those risks and the basis for the number, type and manner of audits, and de-identified information on audits conducted, significant findings and responses. It must also publish a report with the prescribed percentages and means: individuals given free access and fee-based access as a share of individuals on file, correction requests received, successful correction requests as a share of requests, mean days to finalise corrections, other corrections made, the types of correction requests and corrections and the originating sectors, complaints received, their types, complaints finalised, mean days to finalise, outcomes, serious credit infringements disclosed overall and by sector, the share of providers disclosing consumer credit liability information and repayment history information, and anything else the Commissioner requests.

Maintained by Gerard Blokdyk

Other controls in Schedule 2 Division 7: Complaints, record keeping, credit reporting system integrity and the Commissioner's role – Australia Privacy (Credit Reporting) Code 2025

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