Supervisors and frontline managers live the NDIS principles and values in their own conduct, ensure workers understand and demonstrate good practice as the Framework describes it, reinforce a culture of mutual respect with zero tolerance for anything that does not uphold participant rights, learn from people with lived experience, whether colleagues or advisers, recruit and grow staff who bring lived experience and diverse backgrounds, and support a culture responsive to diversity and inclusion.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.