Residents exercise choice and control and are supported by effective tenancy management. Indicators: adherence to the SDA Conditions Rules; vacancy policies taking residents' views, preferences and needs into account; documented arrangements with each resident and their SIL providers on working together, conflicts, responses to violence or abuse affecting the dwelling, concerns about the dwelling, behaviours of concern, changes in circumstances, continuity in emergencies and filling vacancies (or a record of non-consent); allegations of abuse acted on and recorded; reasonable adjustments and dwelling modifications for changed needs or notice to find alternative accommodation; complaints and incident systems meeting the NDIS rules; tenancy notice laws followed and review rights explained; accessible policies.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.