Australia NDIS Practice Standards and Quality Indicators
Core module: provision of supports – Australia NDIS Practice Standards and Quality Indicators

Australia NDIS Practice Standards and Quality Indicators core-20.2: Service agreements: helping the participant understand the agreement

What does core-20.2 require?

The provider supports each participant to understand their service agreement and its conditions, using the language, mode of communication and terms the participant is most likely to understand.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • ACQS25-1.10 15-10(10) Informed decisions about agreements, fees and invoices

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Core module: provision of supports – Australia NDIS Practice Standards and Quality Indicators

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.