Australia NDIS Practice Standards and Quality Indicators
Core module: governance and operational management – Australia NDIS Practice Standards and Quality Indicators

Australia NDIS Practice Standards and Quality Indicators core-14.3: Incident management: continuous improvement from incident review

The provider shows continuous improvement in incident management by regularly reviewing its policies and procedures, the causes, handling and outcomes of incidents, and the views of participants and workers, and by using that feedback across the organisation.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 2 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • s10-6 s 10(6) Periodic review of the incident management system
  • s12-5 s 12(5) Collect incident statistics to find systemic issues

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Core module: governance and operational management – Australia NDIS Practice Standards and Quality Indicators

Query this from an agent

The graph holds this control, the 2 it maps to, and the evidence behind each claim, over MCP and REST.