ADGM FSRA Information Technology Risk Management Guidance (VER01.201124)
Chapter 12 Online Transaction Security – ADGM FSRA Information Technology Risk Management Guidance (VER01.201124)

ADGM FSRA Information Technology Risk Management Guidance (VER01.201124) 12.3: Keep customers informed of online risks, rights and responsibilities, threat techniques and platform changes

What does 12.3 require?

Customers are told, before first use and regularly thereafter, of what rights, duties and responsibilities fall to the customer and to the institution for online transactions and of the risks of online services, including prevalent threat techniques targeting customers and the mitigating actions they can take; when online platforms gain new interfaces or functions, customers receive adequate instruction or information to become familiar with them.

Maintained by Gerard Blokdyk

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